Meet the team

Caroline Read

Caroline Read Director

In addition to her Senior Management role, Caroline oversees the production of videos, personnel and financial accounts.

She is a Course Tutor for Communicate-ed.

Caroline holds a current Assessment Practising Certificate.

Amy Martin

Amy Martin Course Manager

Amy is part of the Senior Management team, overseeing the day to day running of all the Include-ed courses.

She has a BSc in Psychology, is a qualified teacher, PAPAA graduate and supports a number of centres with their access arrangements assessments.

Lia Castiglione

Lia Castiglione Course Tutor

Lia is a Senior Course Tutor on Include-ed Courses.

She has been teaching and supporting learners of all ages for over 30 years and in varying educational settings. She is a specialist teacher assessor who is highly experienced in all aspects of access arrangements, has held a current Assessment Practising Certificate since 2008 and regularly assesses in schools and colleges. An accomplished educational trainer, Lia is the co-creator of a postgraduate access arrangements assessor course and is the author of the Patoss/JCQ book, ‘Assessing the Need for Access Arrangements’. She works as an independent educational consultant through her company ‘Castiglione Consulting Ltd’.

Clair Cole

Clair Cole Quality Manager

Clair is in charge of Quality Assurance.

She has worked as a specialist teacher for 20 years, supporting children and young people experiencing a range of difficulties with their learning in a variety of settings. Clair holds a current SpLD Assessment Practising Certificate, carries out diagnostic assessments, supports a number of schools with their access arrangements and works with her educational consultancy SEND Supported to improve outcomes for learners with SEND across the West Midlands.

Sarah Beard

Sarah Beard Course Tutor (online video presentations)

Sarah was a founding director of the PAPAA course.

Through her own companies Sarah now runs a range of other courses in the area of dyslexia and offers assessments and tuition.

Debbie Pollard

Debbie Pollard Course Administrator

Debbie manages the day to day administration of Include-ed courses.

She also works for our sister company Communicate-ed. Before taking on these roles, Debbie gained her Diploma in Advanced Surgical Nursing and worked as a Veterinary Nurse for nearly 20 years and as a NVQ assessor and internal verifier with a Veterinary Training Consultancy.

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